Returns

How do I return my order to DutchChems?

In case you would like to return your order, you can go to the following website to start the RMA process: https://returndutchchems.shipping-portal.com/returns/ If you prefer to send us an e-mail you can do this with our contactform or send an e-mail directly to contact@dutchchems.com

Return Policy

In line with the European Union law, we accept any return within 14 days after the initial delivery date. Any shipping costs made by the consumer to return the product to DutchChems are to be accountable to the customer. Refunds will only be paid out if the product holding container(s) have remained sealed.

Return address

The return address will be provided after you fill in the RMA forms on the website listed above.